Return Policy
(i) At our www.bharatayurvedha.com
(hereinafter referred as platform), we can decide the process for crediting the
applicable refund/return against the various acceptable conditions, If the
payment for order was done from your side then a refund/return for such payment
will be processed to your original payment method.
(ii) Customer may make the refund/return request within 48 hours
from the receipt of Products, if product(s) so delivered is/are not as per the
ordered quantity, agreed specifications and/or found defective in nature.
Further, the refund/return request can not be made beyond the aforesaid period
of 48 hours. We shall not accept the refund/return request from the customer
after expiration of the aforesaid time period. We require the images of the
product/ images of box/ received invoice along with query for the product/
products under refund/return request therefore you will share the same in
original conditions to us on our email within 48 hours of products delivery:-
It is
noted that after inspecting the conditions of the delivered products through
images it will be decided whether the return shall be initiated or refund shall
be initiated, after getting the internal management approval.
(iii)
Following are the conditions applicable on the refund process:-
Available refund method |
Refund Time-frame |
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In case any
consignment is R.T.O./in Transit/damaged/lost/misrouted/ confirmed by L.S.P.
(After validation by ORDERME Team, Refund can be initiated within 24 hours) |
In case any consignment is wrong/not
as per specification/damaged etc. delivered to the Cunsumers. Consumer may
place the refund request within 48 hours from the date of delivery (After
validation by ORDERME Team, Refund can be initiate d, within 24 hours) |
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Prepaid Orders |
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OTHERS Wallet's |
Within 24 working hours, the refund will be initiated and it
will take upto 7-10 working days to reflect into your original source account
it may vary from time to time. |
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Credit
Card/ Debit Card |
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Net Banking Account (Credited
to Bank Account) |
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UPI
Linked Bank Account |
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Chargeback |
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Pay on Delivery (for C.O.D.) Orders |
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NEFT
to Bank Account |
Within 24 working hours, the refund will be initiated and it
will take upto 7-10 working days to reflect into your original source account
it may vary from time to time. You may share your bank details with us for getting the refund amount
once you connect with our customer care executive. The Bank Details can be
shared through the channel as suggested by our customer care executive. |
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